Service dogs

Disabled passengers can travel together with service dogs under “animal in cabin” service. For further information and details (such as limitation per flight, fees, etc.), please contact your local ANA International Reservation and Information Center.

Health, breed and age restrictions

The check-in of short-nosed dog breeds is suspended during the summer period (June 1 – September 30)*. This is because they are more susceptible to heatstroke and respiratory difficulties compared to other breeds, and are more affected by higher temperatures.

* From 2018 onward, the period for which the handling of short-nosed dogs is suspended will change to May 1 – October 31.

(Breeds which are not one of below, even similar names, are accepted.) Even when traveling outside of this period, please take notice of the days when the temperature is high as it may affect the physical condition of your pet.

Short-nosed dogs that are not accepted

Bulldogs, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Bull Terrier, Brussels Griffon, Chow Chow, Chin, King Charles Spaniel, Tibetan Spaniel, Pug, Pekingese

Charges

When checking in your pet, the fee is not included in the free baggage allowance and the following service fee will apply.(The fee will be calculated into the departing country’s currency at the time of check-in.)

Area1　North America/Latin America/Hawaii
Area2　Europe/Africa/Middle East
Area3　Asia（including Japan)/Oceania 

	Sectors operating across two of the areas above Example: United States – Japan	Sectors operating within one of areas above Example: Japan – Thailand (*1)	Japan domestic sectors (*2)
Price per cage	JPY40000 / USD400 / CAD400 / EUR300	JPY25000 / USD250 / CAD250 / EUR200	JPY5000

 

More information

For more information, you can have a look on the website of ANA.