• In a suitable pet travel bag with max. dimensions 46 (length) x 28 (width) x 24 (height) cm, or in a hard kennel with max. dimensions 46 (length) x 28 (width) x 20 (height) cm. Your pet must be able to stand up and lay down comfortably.

• Total weight of pet + travel bag or kennel may be max. 8 kg (18 lbs).

• The kennel must be put under the seat in front of you (therefore exit rows are excluded). It is not allowed to take your pet out of the travel bag or kennel.

Your cat or dog may travel as check-in baggage in a ventilated part of the aircraft:

• In a kennel that complies with IATA rules – for example those of the ‘Sky’ and ‘Vari’ brands. See below for precise rules for your pet’s kennel.

• Total weight of your pet and kennel combined may be max. 75 kg (165 lbs).

• On all KLM flights (and on KLM Cityhopper flights of less than 2 hours). Between 1 November and 31 March each year, pets cannot be taken in the hold of Fokker aircraft because it cannot be heated.

Your pet should be transported as freight by AIR FRANCE-KLM Cargo if:

• Your pet and kennel weigh more than 75 kg (165 lbs).

• The kennel is larger than 292 cm/115 inches (l + w + h). On some types of aircraft, the kennel must not be larger than 247 cm/97 inches (l + w + h). Contact your travel agent or call us for advice.

• Your pet is not travelling on the same flight as you are.

• Your pet is travelling to a country whose authorities allow the transportation of pets as freight only.

To transport your pet as cargo you should contact a specialised cargo agent. You can find a list of cargo agents in the Netherlands at the AIR FRANCE-KLM Cargo website. 

Service dogs

If you are bringing your assistance dog onboard with you, you need to meet certain requirements:

• To bring your Guide Dog into the cabin, please download and fill out the Application Form Guide Dog  and send the completed form to KLMCARES@KLM.com. Please also bring it with you when checking in at the airport. It is recommended to contact KLM CARES before your departure for confirmation of the transport of your guide dog.

• To bring an Emotional Support dog into the cabin, please always contact KLM CARES at least 48 hours before departure. Download and fill out the Application Form Emotional Support Dog  and arrange a signed declaration from your health care provider. Please send the completed form together with the signed declaration to KLMCARES@KLM.com and bring these with you when checking in at the airport.

For more information about traveling with your service dog, you can click HERE. 

Health, breed and age restrictions

Snub-nosed animals such as pugs, boxers, bulldogs, Pekinese and Persian cats can have trouble breathing during the flight due to high temperatures and stress. To ensure their well-being, most snub-nosed animals may therefore only be transported in the cabin or as cargo. Unfortunately, KLM does also not transport English and French bulldogs, Boston terriers and pugs in the hold or as cargo.

Charges

The costs depend on the destination. Also, if your pet is travelling as check-in baggage and the transfer at Amsterdam Schiphol Airport lasts 2 hours or longer, you will have to pay an additional EUR 150 (or USD/CAD 200) to cover the animal’s care during the transfer. In the animal hotel, it will be given something to eat and drink, dogs will be walked and cats will get a fresh litter box while they stay in a larger kennel. To calculate the fees for transporting your pet through KLM, use the baggage calculator.

More information

For more information, you can have a look on the website of KLM.